Terms and Conditions

last updated: November 05, 2024

Introduction

Welcome to Big Heart Solutions. These Terms and Conditions govern your use of our website located at https://bigheartsolutions.co.za/ and the purchase of products from our store. By accessing the Site, you agree to be bound by these terms. If you do not agree with any part of the terms, you must not use our Site.

1. Definitions

Customer: Any individual or entity that uses our Site to purchase our products.
Products: Goods offered for sale on our Site.

2. Acceptance of Terms

By placing an order on our Site, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding contract.

3. Account Creation

You may be required to create an account to make purchases on our Site. You agree to provide accurate and complete information during the registration process and to update this information to keep it accurate and complete.

4. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse any order for any reason.
Payment must be made at the time of order. We accept [list accepted payment methods, e.g., debit cards, PayPal,eft, Cash etc.].
Prices are subject to change without notice. We will notify you of any price changes prior to processing your order.

5. Shipping and Delivery

Delivery times vary based on your location and the shipping method selected. We aim to deliver products within seven days.
Shipping costs will be calculated at checkout.
Risk of loss or damage to the products passes to you upon delivery.

6. Returns and Refunds

You have the right to return products within 2 days of receiving them, provided they are in their original condition.
To initiate a return, please contact us at [email protected].
Refunds will be processed within 7-14 days after we receive your returned products.

7. Intellectual Property

All content, trademarks, logos, and other intellectual property on our Site are owned by or licensed to Big Heart Solutions Pty. You are not permitted to use any of our intellectual property without our express written consent.

8. Limitation of Liability

To the fullest extent permitted by law, [Your Business Name] will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased.

9. Governing Law

These Terms and Conditions will be governed by and construed in accordance with the laws of South Africa. Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts of South Africa Gauteng.

10. Changes to Terms and Conditions

We may revise these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes indicates your acceptance of the new terms.

11. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

Email: [email protected]
Phone: 0798012281
Address: 212 Trouw Street Capital Park Pretoria